Effective Date: 12/07/2025
Company Name: Xarva Media
Website: www.sendxtrue.com
App: sendXtrue (Android/iOS)
Welcome to sendXtrue!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, mobile apps, and related services.
By using sendXtrue, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect information to provide better services to all our users. The types of data we collect include:
Full Name
Mobile Number
Email Address
Delivery Address
Profile Image (optional)
Items Ordered
Payment Method (no card info stored)
Location (for delivery & tracking)
App interactions (clicks, time, etc.)
IP address
Device ID
Browser type and version
Operating system
Real-time location access (only when app is active) for:
Tracking delivery
Pickup & drop accuracy
We use the collected data to:
Process your orders and payments
Deliver items to your location
Suggest personalized content and offers
Improve our services, support, and user experience
Prevent fraud and unauthorized access
We do not sell or rent your personal data.
We only share it with:
Delivery Partners – for delivering your orders
Vendors/Restaurants – to prepare and confirm your orders
Payment Gateways – for processing payments securely
Logistics Services – for parcel/pickup services
Government or Legal Entities – if required by law
We use standard industry practices to protect your data:
Encrypted data transmission (SSL)
Secured servers and databases
Restricted access by authorized personnel only
Despite this, no online service is 100% secure. We cannot guarantee absolute security but we work hard to safeguard your data.
You have the right to:
Access or update your personal info via your profile
Delete your account permanently
Opt-out of promotional messages
Revoke location access anytime from phone settings
To request deletion or support, contact:
📧 privacy@sendXtrue.com
We use cookies and similar technologies for:
Keeping you logged in
Saving cart and order data
Tracking user preferences and behavior
You can disable cookies from browser settings, but it may limit some features.
sendXpro is not intended for children under the age of 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Major changes will be notified via the app or email.
Continued use of sendXtrue after changes means you agree to the revised policy.
If you have any questions about this Privacy Policy or how we handle your data, reach out to us:
📧 privacy@sendXtrue.com
