Effective Date: 12/07/2025
Company: Xarva Media
Website: www.sendxtrue.com
App: sendXpro (Android/iOS)
By using the sendXtrue platform (website or app), you agree to be bound by these Terms and Conditions, Privacy Policy, and any other policies that may be posted.
sendXpro offers the following services:
Food Delivery (Veg/Non-Veg, Cakes, Beverages)
Supermarket Deliveries (Groceries, Meat, Dairy, Electronics, Gifts, etc.)
Pickup & Drop Service (Documents, Gifts, Essentials)
Custom Printing and Goods Delivery (B2B/B2C)
Vendor Listings and Multi-Vendor Marketplace
All services are offered as per availability, location, and operational constraints.
Users must be 18 years or older to use the platform. By using sendXpro, you confirm that you meet this requirement.
You must register an account to place orders. You are responsible for maintaining confidentiality of your login credentials and for all activities that occur under your account.
Food & Grocery Deliveries are fulfilled by partner vendors and delivery agents.
Pickup & Drop allows you to send small parcels within the city.
Delivery time estimates are approximate and may vary due to location, weather, traffic, or vendor delay.
Items such as alcohol, tobacco, narcotics, flammables, or illegal goods are strictly prohibited.
Payments can be made via UPI, debit/credit cards, net banking, or cash on delivery (COD where applicable).
sendXpro uses third-party payment gateways and is not liable for technical issues or payment failures.
All prices are inclusive of applicable taxes unless otherwise stated.
Orders once confirmed cannot be cancelled if preparation or dispatch has begun.
Refunds (if applicable) will be processed within 7–10 working days via the original payment method.
Cancellation due to unavailability, payment failure, or technical error will be communicated and refunded accordingly.
sendXpro works with multiple independent vendors and delivery partners. We do not take liability for vendor-specific issues (quality, quantity, hygiene), but complaints will be reviewed seriously.
You agree not to:
Misuse the platform or post abusive content
Attempt fraud or fake orders
Violate any applicable local or national laws
Any such actions may lead to account suspension or legal action.
sendXtrue shall not be held liable for:
Delays or failures due to force majeure
Third-party vendor actions
Product damage during delivery unless caused by gross negligence
Your privacy is important to us. Please refer to our [Privacy Policy] for how we collect, store, and use user data.
We reserve the right to update or modify these Terms & Conditions at any time. Users will be notified of major changes, and continued use constitutes acceptance of the revised terms.
In case of disputes, we will aim to resolve them amicably. Legal jurisdiction will fall under [Your City/Court], India.
If you have any questions about these Terms and Conditions, reach out to:
📧 support@sendXtrue.com
